Gone will be the days, when one used to get days and months to create a perfect traveling plan. Today neither you must go and stand in queue for transportation tickets nor roam here and there for the best hotels for the stay. The travel industry has recently shifted from offline to online mode, a couple of years back. Now travellers are prepared with their list of traveling wishes, and it’s the responsibility of travel agency business to make their wishes become a reality.
To run a successful travel agency business, one must need travel booking software. Your software must be smart and advanced to ease the process of booking transportation tickets, hotels, restaurants, etc. However, who would like to travel somewhere with the responsibility of looking after other activities?
If you are likely to start your traveling agency, listed below are the must-have features for your travel agency software:
Profile Creation and booking process
The profile creation process on the travel portal should be easy. Permit the multiple profile creation options like creating using email id, through social media marketing, or from mobile number. The profile creation could be the first action taken by the user on your own society to book tickets.
The booking process ought to be easy and short. Be sure to are not requesting too much detail in the ticket booking form, as it could divert an individual to other travel agency portals to save lots of their time.
If your booking process is smooth, the customer will come over and over to book their tickets.
Customization packaging option
For traveling, tour packaging is probably the important features. Today people are very particular about their travel accommodations, activities, food, etc. Offering an option to add and subtract few activities from the travel package, can help the customer to get the very best travel package according to their requirement.
Providing limited tour packages won’t give your customer the vacation of their dreams. Gone will be the days, when people used to make travel plans as per the option of travel packages in travel agencies. The personalized experience will drag them to go to your travel agency software again for the best traveling experience.
Also, offer them multiple packages of a particular destination by making changes such as a number of days, stay in the hotel, participation in virtually any local and cultural activities, etc. While buying travel agency software, ensure you are hiring an experienced company.
travel destinations
Remember the payment process is the last step of buying your product and services. Provide your customer’s payment flexibility. Offer multiple payment options like third-party payment applications, payment apps, usage of credit or debit cards.
As everything is digital and fast now, ensure that your payment process is fast and secure. The customer will be adding her personal and bank information, the transaction ought to be safe for you and the customer both. Keeping multiple payment options will even help international travellers to book tickets or hotels without facing any issues.
The more options you will give, the more area of the audience it is possible to attract. Either you can hire software development services to build your Travel agency software from scratch, or purchase a white label travel solution like MakeMyTrip from their website.
Multi-lingual and currency
How frustrating might it be to convert each word right into a local language? While owning a travel agency, you’ll have a wider audience. Your travel agency must be for people from different corners of the world. It is your responsibility to provide a personalized and rich experience to all or any the visitors.g